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How can we help?

Get support for Plant Identifier

Get in Touch

Question, bug report, or feature request — we'd love to hear from you.

xin.chen.dev@gmail.com

⚡ < 24 hours typical response time

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Subscription Issues?

Go to Settings → Restore Purchases to sync your premium status.

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Wrong Identification?

Try a clearer, well-lit photo. Show leaves, flowers, or bark close up.

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Camera Not Working?

Check Settings → Plant Identifier → allow Camera access.

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Need a Refund?

Visit reportaproblem.apple.com for purchase issues.

❓ Frequently Asked Questions
How does plant identification work?

Take a clear photo of a plant — leaf, flower, bark, or whole plant. Our AI analyzes it and returns the most likely species with care instructions.

Is the identification accurate?

Our AI achieves high accuracy on common species. For best results, use well-lit photos showing distinctive features like flowers or leaf shape.

What's included in Premium?

Premium unlocks unlimited identifications, detailed care guides, health assessments, and ad-free experience.

Is my data safe?

Your photos are processed in real-time and not stored. We don't collect personal data. See our Privacy Policy.

Can I identify weeds and lawn grass?

Yes! The app identifies weeds, lawn grass types, and provides specific care or removal recommendations for Australian and US species.