Common Topics
Subscriptions
Manage, cancel, or restore your subscription in Settings > Apple ID > Subscriptions.
Wrong Identification?
Try a clearer photo with good lighting. Focus on the plant's leaves, flowers, or distinctive features.
Camera Issues
Make sure camera permissions are enabled in Settings > Plant Identifier > Camera.
Refunds
Refunds are processed by Apple. Visit reportaproblem.apple.com to request one.
Frequently Asked Questions
How does plant identification work?
When you take or select a photo, it's sent to our AI model via a secure server. The AI analyzes the image and returns the most likely plant species, along with a confidence score and care information.
How accurate is the identification?
Our AI achieves high accuracy for most common plants, flowers, weeds, and trees. Results include a confidence percentage. For best results, take clear, well-lit photos focusing on leaves or flowers.
What's included in Premium?
Premium includes unlimited scans, full AI chat with Bloom, health diagnosis, treatment guides, unlimited garden plants, and share/export features. Plans: $4.99/week, $9.99/month, or $49.99/year.
Is my data safe?
Yes. All your data is stored locally on your device. Photos are processed in real-time and not permanently stored on our servers. We don't sell or share your data. See our Privacy Policy for details.
Can you identify weeds?
Yes! Plant Identifier specializes in weed identification for lawns. It recognizes common lawn weeds and provides treatment recommendations with product links tailored to your region and grass type.